  Credit Card Processing Efficiencies: Don’t Lose Sight of the BasicsRob Lyons, Chase Paymentech |
| In this session you will learn best practices relating to authorizations, interchange and charge-backs. Don’t miss this presentation, it will make you the expert in your company when it comes to mnimizing costs and maximizing your bottom-line. |
| For: Executives & Management; Administrators & IT |
| Enhance Your Financial Reporting Christine Morgan, Taurus Software |
| Taurus Software will show you a more "Liquid" data reporting world. This presentation will demonstrate how you can enhance your financial reporting capabilities, like a new real-time review of Ecometry Cash activity, creating Customer Statements in minutes, Sales vs. Returns with drill-down capabilities and much more. While this presentation will have a finance "flavor" many of the areas discussed will cross all departments of interest. Let Taurus show you how to enhance your Ecometry experience. |
| For: Executives & Management; Administrators & IT; Users & Developers |
| Exploring Web User Experience Beyond IT Performance and Analytics John Spirko, Quest Software |
| As initiatives around Web applications continue to grow exponentially, the success of a company becomes more and more dependent on it. The need to properly plan and manage around this growth also becomes more and more difficult. This session will discuss some of the techniques of using tools designed to manage the user experience and how they can assist in improving the business process by augmenting existing analytic and system management solutions. This presentation will also touch on enhanced analytics, user auditing, performance management, charge-back reporting and user session replay. |
| For: Executives & Management; Administrators & IT; Users & Developers |
| Incorporating Cash Payments Into Your Payments Platform Donna Kennedy, Western Union |
| In this session Donna Kennedy, Director of Business Development Western Union Payment Services, will discuss the advantages of integrating cash payment options into existing payment systems. The presentation will focus on the value these solutions create by increasing revenue and contributing to your bottom line, while meeting consumer expectations for convenient payment options. Donna will also provide background on the strategic alliance between Western Union and Ecometry and the benefit Western Union Payment Services will bring to Ecometry's clients. |
| For: Executives & Management; Administrators & IT; Users & Developers |
| Integrating your Ecometry System with your Customer Contact Center partner Ryan Mette, Midco Call Center |
| This is your session! An open forum on how to facilitate the integration process between you and your contact center. Midco, along with a guest panel of clients and consultants, will be answering your questions. Topics include the procedures to make the process go smoothly, discussions on facilitating data transfer, and whatever questions you may have. The procedure conversation will include the steps to take and the guidelines to follow. The data transfer topic will focus on security, automation, batch order processing, and the tools needed to accomplish a seamless integration.
The panel includes Karen Bergstrom from Hamakor Judaica, Victor Ferrara from The Wine Enthusiast, Janel Berning, Midco programmer, Connie Donohue and Sharon Rogers, Midco account managers, Ryan Mette, Midco client services manager, plus colleagues yet to be determined. Midco has been doing business with Ecometry clients for over seven years and has more than 15 Ecometry clients that are on various versions. |
| For: Executives & Management; Administrators & IT; Users & Developers |
| Leveraging Oracle's Latest Technology Releases - Oracle 10g and Oracle Fusion Middleware Oracle |
| This Oracle session will provide an overview of Oracle 10g and Oracle Fusion Middleware to join Oracle and Ecometry customers and those interested in Oracle. Oracle 10g, the first database designed for grid computing, is the most flexible and cost-effective way to manage enterprise information. Oracle 10g cuts costs of management while providing the highest possible quality of service.
Oracle Fusion Middleware is a portfolio of leading, standards-based and customer-proven software products that spans a range of tools and services from J2EE and developer tools, to integration services, business intelligence, collaboration, and content management. |
| For: Executives & Management; Administrators & IT; Users & Developers |
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| Merchandising & Inventory Control Issues and the Direct Tech Solutions Craig Harding, President, Direct Tech, Inc |
| A focused high-level discussion and look into some of the issues that direct marketing companies face as they manage their inventory. We will look at the toolsets that most companies use today to contend with these challenges and we will offer the Direct Tech solutions that can help your business thrive in this area. |
| For: Executives & Management; Administrators & IT |
| Migrating Your Surround Code Transoft |
| Transoft is a leader in providing migration solutions for HP 3000 MPE applications. In conjunction with Ecometry, Transoft has investigated the issues related to migrating "Surround Code" applications developed by Ecometry customers alongside the HP3000 version of Ecometry. This presentation will examine the migration issues for your Surround Code and data as you consider moving to the new Windows version of Ecometry. |
| For: Executives & Management; Administrators & IT; Users & Developers |
| Stay On Course... Chart Your Data Migration Voyage Birket Foster, MB Foster |
| During migration, Ecometry users need to keep in mind there are many inter-weaving 'wires' connecting their applications and data. These 'wires' are necessary for the organization's workflow and need to be ironed out. It's not just about the application; understanding the data and how it's used, archived, reported and fed to the corporate processes is necessary to remain on course. Interfaces to accounting tax, credit cards systems and other surround code must be wedged in and taken into account. Each instance requires migrating these surround code processes to the new environment and testing the result. |
| For: Executives & Management; Administrators & IT; Users & Developers |
| The Benefits of Front-end Address Validation: QuickAddress for Ecometry Robb Corduck, Business Development Mgr, QAS |
Poor quality customer address data costs American businesses a staggering $611 billion per year. What is your business doing about it?
QAS, the developers of QuickAddress Pro, have an outstanding address validation product with an existing integration into the Ecometry system. Join us for a 45 minute breakout session to discuss:
- The benefits of front-end address validation for Ecometry users
- How QAS integrates with Ecometry
- Where QuickAddress Pro fits in your retail environment and the ease of
integration
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| For: Executives & Management; Administrators & IT; Users & Developers |
| The Case for Payer Authentication Beatrice Vaccaro, MasterCard |
| Learn more about SecureCode Payer Authentication and the financial benefits for eCommerce retailers. Chargeback protection and interchange rate savings will be covered in detail. The presentation will include new research on consumer attitudes towards online shopping and security. MasterCard will also share case study results from a major online electronics retailer. |
| For: Executives & Management; Administrators & IT; Users & Developers |
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