  FAST Instream Search Technology Case StudyScott Bonar |
| FAST solutions are used by more than 2,600 global customers and partners, including America Online (AOL) and Lexis Nexis . This case study will provide an up close look at the advantages of employing FAST Instream Search Technology. Discover all of the ways this technology will dramatically improve abilities to quickly find products of the greatest interest and learn application techniques. |
| For: Executives & Management; Administrators & IT; Users & Developers |
| Supercharge Your Site with FAST Instream Search Technology Scott Bonar |
| The Ultimate e-commerce experience is directly linked to users' ability to find the information they need, when they need it. See how the leading developer of enterprise technologies and solutions can enhance your company's website. This session will highlight the various benefits of utilizing FAST Intream Search Engine Technology.
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| For: Executives & Management; Administrators & IT; Users & Developers |
| "Ask the Experts" Accounting Roundtable Diane Kutscher & Judith Bloom |
| Join Diane Kutscher, Senior Accounting Implementation Specialist, and Judith Bloom, Accounting Product Manager as they host an open discussion of accounting related topics. Whether you are interested in issues relevant to a B to B environment, want to better understand the various returns options or simply want to meet with other accouting professionals who use Ecometry, please join us. And if you have a topic you particularly want discussed, please let us know ahead of time so we can be sure it is on the agenda. Email dkutscher@ecometry.com or jbloom@ecometry.com. |
| For: Executives & Management; Administrators & IT |
| Accounting Tips & Tricks Diane Kutscher & Judith Bloom |
| Ecometry is filled with valuable features to help you establish appropriate internal controls. Are you taking advantage of them? Attend this session to learn about these and other accounting tips and tricks that will benefit your company and make your accounting life easier. This session will be particularly valuable to new users, but even the veterans may learn a tip or two! |
| For: Executives & Management; Administrators & IT |
| Bridging the Gap between MPE and Open Systems Claudine Graham |
| Join us in learning what is different between MPE and Open Systems. Find out how to view a report when you don't have access to a colon prompt. Learn how to navigate through Windows folders to find your standard lists. |
| For: Administrators & IT; Users & Developers |
| Chart Your Course using Ecometry Forecasting Tools Carla Whitcomb |
| Learn how to utilize standard Ecometry tools to project order response, product demand and, inventory requirements for your marketing efforts. This session will take a look at Advertising and Merchandising forecast reports, expected curve creation and, data interpretation. In addition, how to utilize the information gleaned from the reports to improve warehouse operations will be discussed. Note: smoke, mirrors and crystal ball will not be part of this presentation. |
| For: Executives & Management; Administrators & IT; Users & Developers |
| Collate Options Nancy Liscum |
| This session will discuss the many various collate options available to help you achieve your fulfillment and customer service goals. Find out how you can incorporate logos, gift cards, discount displays and many other options on your Ecometry collate. |
| For: Executives & Management; Administrators & IT; Users & Developers |
| Customer Centricity for Building Loyalty & Profits Brian Dean |
| This session will discuss the role of customer intelligence in fostering customer loyalty including building of customer profiles through behavior profiling, differentiating the customer experience and incorporating service models into your loyalty program. |
| For: Executives & Management |
| Do you want fries with that? - Suggestive Selling & Predictive Response Sally Renko |
| Preview Ecometry's new Suggestive Selling and Predictive Response enhancements for the call center and learn how to increase your bottom line using the power of suggestion. |
| For: Executives & Management; Administrators & IT; Users & Developers |
| Ecometry Benchmark Results Gerry Williamson |
| Ecometry’s goal in the Benchmark Study was to see how many users could log into Ecometry at one time, place orders, run background processing jobs, and see what strain was on the system. This session will expose the findings of Ecometry SQL Server 2005 benchmark, performed at the Microsoft Technical Center in Austin Texas, and will help explore system sizing from the 20 user license to the larger 400 plus users. |
| For: Executives & Management; Administrators & IT |
| Ecometry Current & Future Shipping Options: Shipper Update Andrea Etwaroo |
| Learn what's new, what's changed, and what to look forward to in the world of shipping. Bring your shipping questions. A Q&A period will be included. |
| For: Executives & Management; Administrators & IT; Users & Developers |
| Ecometry Helpdesk Live (Open Systems) Theresa Raczkowski & Jeannine Osborne |
| Set sail for an adventure in troubleshooting on the Open Systems platform. Customers on the Open Systems platform, as well as MPE users who are beginning migration, will benefit from the troubleshooting tips provided. Learn to identify issues with listener programs and dive into error messages to determine the cause of the problem. Performing basic troubleshooting and providing proper backup will help us see our way through rough waters. |
| For: Administrators & IT; Users & Developers |
| Ecometry Issues Tracking System Enhancements |
| This session will provide attendees a “look under the hood” of Ecometry’s new customer portal and issue tracking system. Ecometry clients will be able to submit issues with back-up via a web based browser, monitor the progress of their issues, run their own issues reports and maintain their client information online. The client roll-out and training plan will be discussed during this session as well. |
| For: Executives & Management; Administrators & IT; Users & Developers |
| Gift Options Nancy Liscum |
| Gain a better understanding of the different gift options within Ecometry. This session includes an overview of each option, their requirements and best practices. Now you have a tremendous amount of flexibility in creating incentives to generate additional interest and product sales! Here are some of the types of gift options that are now available: Coupons, Gift Certificates, Order Value Coupons, Gift Cards |
| For: Executives & Management; Administrators & IT; Users & Developers |
| In Store Enhancements Shawn Ellen |
| Although Nextor is Ecometry’s POS solution of the future, in the past year we’ve made significant improvements and enhancements to our FVF Store solution. This session will review all the latest and greatest that our FVF Store solution has to offer, including POS replication (i.e. running registers offline from the corporate server), the new Retail Transfer Module, increased speed and layout of the POS receipt printers, as well as all the new 8.0 and 9.0 features. |
| For: Executives & Management; Administrators & IT |
| Inventory Counting Options Andrea Etwaroo & Diane Kutscher |
| This presentation will cover the different ways to use Ecometry to count your inventory and the resulting financial effect. Ecometry cycle counting, one-step physical inventory, and two-step physical inventory functionality will be discussed, along with the new freeze functionality that will allow you to count only some of your locations at a time. |
| For: Executives & Management; Administrators & IT; Users & Developers |
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Increasing Order Conversions Using Guided Selling
Aaron Holl
Guided Selling can take many forms. This session demonstrates how Ecometry uses a Virtual Advisor approach to help customers quickly and confidently determine the best products for their needs. Ecometry's Guided Selling solution empowers the knowledge of your best sales people and makes it available through all sales channels. This can be used to help sell an endless variety of products such as electronics (cameras, PCs), consumer products, services, apparel, or even for recommending gifts. |
New Features & Functions in RM 6.5
Paul Olson
This session will focus on new features and functions included in the Blue Martini Relationship Marketing 6.5 release. This release improves the ease-of-use of the application based on Blue Martini conducted usability studies. The "dialog" capabilities have been simplified. "Classic" campaign management functionality has been expanded and integration has been made easier. |
Blue Martini Web Commerce
Paul Olson
This session will provide an overview of the Blue Martini Commerce suite. We will explore the e-commerce capabilities and administration functions. This session will also demonstrate the integrated reporting/analytics capabilities. |
Web Site Performance Tuning and Testing for Go-Live or Upgrade
Ray McEntee
This session features a methodology for tuning your website before going live. Join Ray McEntee as he shares Blue Martini techniques on how to ensure each layer of your architecture is tuned before moving onto the next layer. Incorporating this approach will allow you to isolate where performance problems are occurring. This session will also include tips and tricks on how to get the best performance out of each of these layers. |
Relationship Marketing: The Right Message at the Right Time
Robert Krajci
This session will provide an overview of the Blue Martini Relationship Marketing system. We will explore how this application can help you to deliver the right message to your customers at just the right time. Relationship Marketing powers multi-step email marketing campaigns, delivers messages to Point-of-Sale systems, and can personalize the experience of your customers on multiple touch points. |
| Retain Customer Loyalty & Maximize Customer Experience with Clienteling
Description coming soon
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| Intro to Blue Commerce Product |
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| Mastering Layout Strategies for Warehouse Efficiency Carla Whitcomb |
| Proven principles for improving warehouse productivity, accuracy, cycle times, and storage density through the application of layout strategies. Real-world examples of how to balance your resources: process, space, equipment, labor, and systems. Gain insight into how to uncover the root causes of existing and potential problems within your warehouse. You will leave with at least two ideas that can be implemented the day you return to your distribution center. |
| For: Executives & Management; Administrators & IT |
| Migration Planning Claudine Graham & Todd Misemer |
| This session will cover the system, operational, and budgetary items you need to consider when planning your migration from the HP3000 to Open Systems. The basic migration steps, implementation process, and lessons learned to date will be presented. Time will be allotted for questions and answers. |
| For: Executives & Management; Administrators & IT; Users & Developers |
| New Features and Functions in 8.0 & 8.1 Theresa Raczkowski & Jeannine Osborne |
| Grab your sunblock and shades for this session on the bright new features in Ecometry versions 8.0 and 8.1. |
| For: Executives & Management; Administrators & IT; Users & Developers |
| Payment Processing Options in Ecometry Jennifer Setar |
| Attend this session to find out what new payment processing functionality has been added to the Ecometry system. The presentation will include information regarding the Verified by Visa and MasterCard, updated Bill Me Later functionality, Gift Card Processing options and several new credit card and payment interfaces now available. An overview of new interfaces will include TransFirst, Litle, Western Union and more! |
| For: Executives & Management; Administrators & IT; Users & Developers |
| POS – Nextor and Clienteling Roadmap and FVFPOS migration Shawn Ellen |
| Ecometry has made significant POS advances with the addition of ‘Nextor’ and Blue Martini’s ‘Clienteling’. With these additions have come many questions: What is Nextor? What is Clienteling? What are the advantages? What do they look like? How does it work? What is happening with FVFPOS? When can I migrate? Is my existing hardware compatible? Etc, etc, etc? Please plan on attending this very important session that will review our Store strategy for new and existing POS customers, and introduce everyone to these new, powerful, in-store solutions. |
| For: Executives & Management; Administrators & IT |
| Product & Technology Roadmap Brian Dean |
| Brian Dean, VP of Strategy & Marketing, will review the strategic initiatives for the next two releases of the suite of retail applications available from Ecometry. Version 9.0, due out July 31, 2006, will be the first release featuring a common release methodology for all products and full integration throughout the suite. The following release, January 31, 2007, will provide significant enhancements for driving loyalty and profitability through application of customer-centricity across the channels. Key features of the new releases along with a peak into future direction of multi-channel commerce will be the primary focus of this session. |
| For: Executives & Management; Administrators & IT |
| SQL Queries and Database Maintenance for Ecometry Janine Marin |
| This is a high-level introduction to MS Query Analyzer, the tool used to query data in an MS SQL Server Database. In this session you will learn how to use Structured Query Language (SQL) from basic commands through combining data from different tables. MS Query Analyzer and SQL are used together to examine data stored in your Ecometry database and to create custom extractions. |
| For: Administrators & IT; Users & Developers |
| 60 System/Operations Ideas in 60 Minutes - Survivor Style Host:
Carla Whitcomb |
| Here's your chance to tap a gold mine of ideas, tips and techniques from a panel of experts. These brave experts will fire off an idea a minute in this fast-paced, information-packed session. The twist is that you get to hear more ideas from the best as a panelist is 'voted off' by the audience every third round. Learn and play with this all-in-good-fun competitive session. |
| For: Administrators & IT; Users & Developers |
| Troubleshooting with Analyzers: The Charts to Muddy Waters Linda Barncord |
| This session will cover some of the key tables and fields shown on an order analyzer. We will also cover some of the more common problems that can be seen in an analyzer. |
| For: Administrators & IT; Users & Developers |
| Understanding the Financial Extracts Judith Bloom & Diane Kutscher |
| An in-depth look at everything pertaining to the GL and AP extract programs including set-up, execution and output. This session will review the optional data elements that are available for reporting in your General Ledger - what they are and how you might use them - including new elements available on Release 8.1. |
| For: Executives & Management; Administrators & IT; Users & Developers |
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